Not Working – Why?

You can find countless requests on the Internet regarding not working. This means the problem with the platform can’t be fixed simply by checking the connection or verifying your account.
And since customer service is hard to reach for clarification, based on our experience, we’ve compiled a detailed guide with all the ins and outs of this issue. Let’s check it out!

The Main Problem with in Australia

So, what happened to the Pokies net, and what is the exact problem? Let’s get into more details.

In 2022, ACMA, the Australian communications regulator, made a decision to block site after the investigation showed it attracted over 30,000 Australian players each month. According to the regulator, they had received various reports from players who stated they couldn’t get their wins from the site. The operator was withholding their deposits as well.

More precisely, based on our observations, the problem of not working occurs once a month as their website is blocked by Australian Internet service providers. It means you can’t possibly log into your account no matter how accurate you were while providing your log in details, and there will be serious deposit issues.

There are no exact ways to get around this issue, but if you have encountered the Pokies net not working, try to verify your account first or use mirror websites.

All Possible Sites

Although the main site of is currently blocked, the operator tries to bypass the ban by creating various mirror sites. These new pages are identical or very similar to the primary site.

Most of these mirror sites also will get blocked over time. Meanwhile, here is a list of all possible sites we’ve found on the web.
However, trying to log in on any of the sites mentioned above is meaningless. Instead, you will need to wait for the successive migration to happen or switch to legitimate and trustworthy gambling platforms.

Can I use a VPN to Get Around Region Blocked Games?

If you are concerned about why is not working, you will surely wonder whether you can or cannot use a VPN to bypass the ban.

On their Privacy Policy page, the operator clarifies this question, saying all players can use a VPN. You can use VPN services if your location is in a restricted jurisdiction or your device is incompatible with the gambling site.

VPN will give you an opportunity to log into your account and access all the games and promotions of the platform, no matter your location. However,  it’s not a recommended action, as bypassing the restrictions can result in potential legal consequences in prohibited countries and you will not be able to withdraw your winnings. In addition, in some cases you may also need to pay penalties, fees, or even face criminal charges.


ThePokies.Net is a relatively new gambling site focused mainly on New Zealand and Australia. The platform attracts players with an A$10 no-deposit offer and a rich collection of live dealer games and pokies.

If you manage to access the site, you will see that the platform has quite an unprofessional look, with unorganized games and website content. When it comes to security and the question of who owns ThePokies net, the operator itself claims that the site is owned by “The Pokies” and is regulated under the Curaçao laws. The exact license number mentioned on the platform is 1668/JAZ.

However, as our research shows, there is no such registered operator nor a valid license under the company name.

Things are not smooth with the seemingly attractive bonuses and promos highlighted on the platform as well. There are no basic guides on the terms and conditions of the bonuses or details about the wagering requirements, minimum deposits, etc.

In addition, the software providers and companies that were supposed to cooperate with don’t typically partner with rogue and unlicensed operators. And if you compare the official titles and those presented on the operator’s site, you can see that they operate differently, meaning they are rigged and replica games.


Does have an email address?

Most gambling sites in Australia feature email support for their customers. However, when reviewing, we found no email address you can use to contact their support. This is probably connected with the overall shady operation of the casino, which could result in non-ending emails and support tickets.

Does have a contact number?

Like email support, no phone number is featured on the site. As of today, we couldn’t find any relevant information on contact number. So, this support option is not available as well.

How to get in touch with the customer support team?

As mentioned, this site does not currently provide phone or email support. However, it has a FAQ section that covers various topics on deposits, withdrawals, accounts, privacy, and more. So, if you need the help of support, the only way is to go through the FAQ section.

List of Alternative Online Casinos

With not working concerns having no end. The need and demand for alternative gambling providers with credible licenses are at their peak. That’s why here we have gathered a list of reliable and quality sites you can consider. You can also use PayID for deposits and withdrawals.

225% up to AU$1,500
+ 50 Free Spins


Minimum deposit: A$30 , Maximum cashout: Unlimited , Excluded payment methods: Skrill, Neteller. Wagering requirements: 35x (bonus + deposit) (restrictions apply). New Players Only.

Up to:
AU$ 1,800
+ 200 Free Spins


Minimum deposit: A$25 , Maximum cashout: Unlimited. Wagering requirements: 40x bonus (restrictions apply). Maximum bet: A$5. Free spins conditions: 40x WR , 50 spins per day.

up to NZ$ 2,000


Minimum deposit: A$30 , Maximum cashout: Unlimited , Excluded payment methods: Skrill, Neteller. Wagering requirements: 35x (bonus + deposit) (restrictions apply). Maximum bet: A$7.5